How Can We Help You?
We're here to help! Find answers below or reach out to our dedicated support team.
Email Support
support@makeupwallah.com
Response within 2-4 hours
Live Chat
Available 24/7
Average response: 2 minutes
Frequently Asked Questions
Quick answers to common questions
🎨How do I book an artist?▼
Browse artists on the Discover page, select your preferred artist, choose a date/time, and confirm with secure payment.
💳What payment methods do you accept?▼
We accept credit/debit cards, UPI, net banking, and wallets via Razorpay.
📅Can I reschedule or cancel a booking?▼
Yes, you can reschedule or cancel up to 24 hours before the appointment. Premium members get flexible rescheduling.
✓Are all artists verified?▼
Yes, every artist completes KYC verification and background checks before joining.
💰How do refunds work?▼
Cancellations made 24+ hours in advance receive full refunds. Late cancellations may incur a fee.
⭐How do I become an artist on MakeupWallah?▼
Visit our For Artists page and submit your application with portfolio and credentials.
Still Need Help?
Send us a message and we'll get back to you within 2-4 hours