Privacy Policy

Last Updated: December 5, 2025

1. Introduction

Welcome to MakeupWallah ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform.

MakeupWallah operates as a marketplace platform connecting customers with independent beauty service providers ("Artists"). We do not provide beauty services directly.

2. Information We Collect

  • Personal Data: Name, email address, phone number, and location when you register or book a service.
  • Payment Data: Transaction details and payment history. We do not store full credit card numbers; payments are processed by secure third-party gateways.
  • Usage Data: Information about how you use our platform, including IP address, browser type, and device information.
  • Communications: Records of your interactions with our support team or Artists via our platform.

3. How We Use Your Information

We use the collected information to:

  • Facilitate bookings and connect you with Artists.
  • Process payments and refunds.
  • Verify identities and ensure platform safety.
  • Improve our platform, services, and user experience.
  • Send administrative information, updates, and marketing communications (which you can opt-out of).

4. Sharing of Information

We may share your information with:

  • Artists: To facilitate your bookings (e.g., sharing your name and location for a home service).
  • Service Providers: Third-party vendors who perform services for us (e.g., payment processing, data analysis, hosting).
  • Legal Obligations: When required by law or to protect our rights and safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also object to processing or request data portability. Contact us at support@makeupwallah.com to exercise these rights.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: support@makeupwallah.com